Printing Insurance Appeal Letters
Contents
In case of denials and underpayments of medical services, it is necessary to send appeal letters for reprocessing claims to insurance companies. These letters can be printed for submitted, re-submitted, and rebilled claims from the Create Claims screen.
Along with appeal letters, it is necessary to enclose certain documents when requesting reprocessing of claims. The list of enclosed documents can be added when printing appeal letters from the Create Claims screen. InSync allows printing insurance appeal letters for 3 denial reasons; Not Medically Necessary, Experimental, and Timely Filling.
To print insurance appeal letters:
| 1. | Expand the left pane, click Billing > Claims. The Claims screen is displayed. |
| 2. | Search and edit the desired claim. This will navigate you to the Create Claims screen. |
| 3. | Select Appeal Template using the drop-down list. |
| 4. | Enter the documents to be submitted with appeal letter. |
Note: In case of submitting multiple documents, enter document names separated by comma.
| 5. | To preview appeal letter before printing, click Preview. |
| 6. | To print the appeal letter, click Print. |
